For any automaker, attractive design is a necessary condition for the success of a product. It is not sufficient, but it is necessary. Why? Because the design is the first thing our customers see. If they do not like it, they won’t go any further. It is important for the design to be compelling, to make customers think at first glance, “Let me know more.” When they test our product, they then discover whether the technologies, benefits and features align with the design. The design provokes their interest, and when they test our product, they should not be disappointed, but fulfilled. We have to remember that when customers buy cars, … Continue reading Carlos Ghosn